POLICIES

POLICIES

RETURN POLICY: If you aren't completely satisfied with your purchase, return it within 30 days of purchase with a copy of your invoice and we'll give you a credit or refund your money. Schlabaugh & Sons 720 14th Street Kalona, IA 52247 CUSTOMER SERVICE PHONE NUMBER: 800 346 9663 Hours: 9 am to 5 pm CST on Monday through Friday. PRIVACY POLICY: We are committed to protecting your privacy at Schlabaugh & Sons. We will not collect any personal information from you that you do not volunteer, and we are the sole owner of all information collected on this site. We do not sell, share, or rent this information to others. STATEMENT & BILLING POLICY: Billing Policy: By requesting products and services from Schlabaugh & Sons, you agree to abide by the billing policies outlined below. If you have questions about these policies, please contact Jane @ schsons@kctc.net. Payment Methods: We accept payment by credit card through our online billing system. We currently accept Visa, Master Card, American Express, Discover Card, and derivatives of those brands. Your credit card is not charged until the day the shipment is sent to you. Questions related to our online credit card processing can be directed to Jane @ schsons@kctc.net. Security Security is our number one priority. All on-line transactions are sent through our secure server and encrypted with 128-bit technology. Once we receive your information through the internet, only trusted, authorized employees will process the payment to make sure your information is handled with the utmost level security. WHOLESALE CUSTOMERS: Qualified dealers for our handcrafted products can log in as "wholesale" accounts. If you have not been pre-qualified to log in as a "wholesale" account, please set up your account as a "general account.